Our selection of Queenstown accommodation is situated in fantastic lakefront locations for visitors to the resort town. To help make your visit as enjoyable as possible we have compiled together our most frequently asked questions, however if you cannot find the information you require please do not hesitate to Contact Us.
I don’t know what style of accommodation I want in Queenstown - can you help?
Yes we certainly can! We are able to provide guests with an extensive range of accommodation, ranging from luxury homes, affordable apartments, motels and even budget backpacker lodgings.
How can I check accommodation availability?
You will need to contact our reservation team via our Contact Us page or by using the Request a Quotation page. We will contact you within 24 hours to advise of availability and rates.
I want to be within easy walking distance of the town center, what do you suggest?
Depending on your budget, we can recommend Lakefront Apartments St Omer, Lakeside Motel and Lakeside Backpackers. They are only a short stroll from the center of Queenstown.
How far is Lakefront Apartments St Omer from the airport?
The airport is only 8 km's from the apartment complex.
I like the look of Lakefront Apartments but do I have to climb flights of stairs?
Many of the apartments have lift access, therefore when you make request a quote or make a booking ensure you stipulate you require an apartment with lift access.
I have heard that Queenstown can be cold during the winter, are Lakefront Apartments warm?
Each apartment has it's own heating plus beds have electric blankets so you are guaranteed a warm and cosy stay!
What is your check in and check out times?
Check in times may vary for different types of accommodation, however standard check in time is normally from 2.00 or 3.00pm and check out time is usually 10.00am.
How can I amend or cancel my booking?
Should you wish to amend or cancel your existing booking, please contact us as soon as possible. Simply go to the Contact Us page which provides many options for contacting us.
Is it safe to use my credit card online?
Yes. We treat the security of our guest’s information very seriously. To ensure your security, all credit card transactions are secured by SSL, which encrypts the credit card number so as to make it unavailable to any other party.
What is the difference between a self-catering apartment and a motel unit?
A fully self-contained/catering apartment means your apartment will offer most of the conveniences you enjoy in your own home or holiday house. The apartments feel like a ‘home’ with full kitchen and cooking facilities, separate bathroom, a laundry that includes a washing machine and dryer and a living area. You don’t have to worry about intrusive cleaners waking you in the morning or your privacy being invaded.